Privacy Policy

Privacy Policy

Effective Date: February 1, 2025
Last Updated: February 1, 2025

This Privacy Policy explains how stlmodels.com (“we”, “us”, “our”) collects, uses, and protects the personal data of visitors and customers when accessing our website and purchasing digital products (3D models).

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of data:

  • Personal Data: Email address, name (if provided), IP address, billing info (via payment providers)
  • Technical Data: Browser, device type, OS, usage data
  • Transaction Data: Purchased items, payment status, timestamps

Note: We do not store payment card data. Payments are handled by trusted third-party services like PayPal or Stripe.

2. How We Use Your Data

  • To process and deliver your purchases
  • To provide customer support
  • To comply with tax and legal requirements
  • To improve our website’s functionality and security

3. Legal Basis for Processing (GDPR)

For users in the EEA, we process data based on:

  • Contractual necessity
  • Legal obligations
  • Legitimate interests (e.g., analytics, fraud prevention)

4. Data Storage and Retention

We store your data securely and only retain it as long as necessary, usually up to 7 years for tax compliance and dispute resolution.

5. Third-Party Services

We may share limited data with:

  • Payment processors (e.g. PayPal, Stripe)
  • Analytics tools (e.g. Google Analytics)
  • Email systems for transaction communications

6. Cookies

We use cookies for essential site functions and anonymous analytics. You may disable cookies in your browser, but some features may not work correctly.

7. Your Rights (EU / UK Residents)

You may request access, correction, deletion, or limitation of your personal data. Contact us at [email protected] to exercise these rights.

8. Children’s Privacy

We do not knowingly collect personal data from children under 16. Use of our services is not intended for minors.

9. Changes to This Policy

We may update this policy at any time. Continued use of our website after changes implies acceptance.

10. Contact

stlmodels.com
📧 [email protected]